Terms and ConditionsEffective Date: Jan 1, 2025Last Updated: Jan 1, 2025

Welcome to Maplewood Real Estate LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, communication services, and any interactions via SMS/MMS messaging. By using our services, you agree to these Terms.

1. Use of ServicesMaplewood Real Estate LLC provides marketing, advertising, and business support services for small local service businesses. As part of our communication efforts, we may send text messages, including promotional and transactional messages, to customers who opt-in to receive such communications.

2. A2P Toll-Free Messaging ComplianceTo ensure compliance with the Application-to-Person (A2P) messaging regulations and industry best practices, we adhere to the following: • Consent: Customers must explicitly opt-in to receive SMS/MMS messages from us. We do not send unsolicited messages. • Opt-Out: Customers can opt out at any time by replying STOP to any message. Upon opting out, users will no longer receive SMS/MMS messages from us. • Message Frequency: We send messages only as necessary, and frequency may vary based on user interactions and preferences. • Data Privacy: We do not sell, share, or distribute phone numbers or personal information to third parties for marketing purposes. • Help & Support: For assistance, customers can reply HELP to any message or contact us at [insert contact email or phone number].

3. User ResponsibilitiesBy opting in to receive SMS/MMS messages from us, you agree to: • Provide accurate and up-to-date contact information. • Ensure that you are the authorized user of the phone number provided. • Understand that message and data rates may apply depending on your mobile carrier.

4. Prohibited ConductYou may not use our services to: • Send or receive fraudulent, misleading, or illegal messages. • Violate any applicable laws, including TCPA, CAN-SPAM, or A2P messaging regulations. • Engage in any activity that interferes with the proper working of our services.

5. Disclaimer & Limitation of LiabilityMaplewood Real Estate LLC is not responsible for any delays, delivery failures, or service interruptions in SMS/MMS messaging caused by mobile carriers, third-party service providers, or network issues. We are also not liable for any charges incurred by users from their mobile carriers.

6. Changes to TermsWe reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

7. Contact Information

For questions or concerns regarding these Terms or our SMS communication practices, please contact us at:

Maplewood Real Estate LLC1297 Kennecott Way, Lexington, KY 40514

[email protected]

(859) 576-0801