Terms and Conditions
Effective Date:

January 1, 2025

Last Updated:

January 1, 2025

Welcome to Maplewood Real Estate LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, communication services, and any interactions via SMS/MMS messaging. By using our services, you agree to these Terms.

1. Use of Services

Maplewood Real Estate LLC provides real estate services, marketing, and client support. As part of our communication efforts, we may send text messages to customers who opt in to receive such communications. These may include:

• Account notifications

• Customer care responses

• Promotional and marketing messages

Message frequency may vary based on user activity and interaction preferences. Message and data rates may apply depending on your mobile carrier.

2. SMS Messaging Disclosure

To comply with Application-to-Person (A2P) messaging regulations and ensure transparency:

• Consent: Users must explicitly opt in to receive SMS/MMS communications.

• Types of Messages: You may receive appointment confirmations, customer service updates, promotional messages, and marketing content.

• Frequency: Message frequency may vary.

• Cost Notice: Message and data rates may apply.

• Opt-Out Instructions: Text STOP to opt out at any time. You will no longer receive SMS/MMS messages from us once you unsubscribe.

• Help Instructions: Text HELP for assistance or contact us using the details below.

• Privacy Policy: Please review our Privacy Policy to understand how we collect and use personal information.

3. User Responsibilities

By opting in to receive SMS/MMS messages from us, you agree to:

• Provide accurate and current contact information.

• Ensure you are the authorized user of the phone number provided.

• Acknowledge that message and data rates may apply.

4. Prohibited Conduct

You may not use our services to:

•Transmit fraudulent, deceptive, or unlawful messages.

• Violate any laws, including TCPA, CAN-SPAM, or messaging regulations.

• Interfere with or disrupt the integrity or performance of our services.

5. Disclaimer & Limitation of Liability

Maplewood Real Estate LLC is not responsible for message delays, delivery failures, or disruptions caused by mobile carriers, third-party providers, or network issues. We are not liable for any charges incurred from your mobile carrier.

6. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated versions will be posted on our website. Your continued use of our services after changes are posted constitutes acceptance.

7. Contact Information

Maplewood Real Estate LLC

1297 Kennecott Way

Lexington, KY 40514

email: [email protected]

phone: +1(859) 576-0801